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Commentary

How to Evaluate Private Point-to-Point Circuits

18, June 2015

As international businesses expand, they have to protect themselves against a patchwork quilt of local network providers to support each regional or country-specific office. The need for a reliable, future-proofed, cost-effective communications solution is paramount when any new office location is opened and a common reaction is to seek out a local provider. However, if left unchecked, an expanding business can quickly develop a disparate communications network that causes headaches for Unified Communications (UC) specialists as they battle with multiple network providers.

UC specialists in global organizations want a single telephony provider that can support a complex mix of voice communications, data networking and transaction processing that can perform on a 24/7 basis. They require a communication network that has suitable bandwidth and a robust IT infrastructure that can support a complex mix of solutions, in addition to Cloud technologies and multi-device users. It is this complex requirement that leads global organizations to seek out private point-to-point circuits to support their global communications.

An international SIP trunk provider should be able to support this complex mix and also provide a separate voice network from the data network, so that call quality remains high, Internet speed isn’t impacted when in heavy use and the connection is consistent.

When voice and data is carried over the same network, a conflict of services begin to arise. Some internet providers will run voice over their connection, but global organizations need a SIP trunk provider that is carrier-neutral and can work over any connection, keeping voice and data separate so that responsibilities remain clear. The result is that global organizations benefit from a communications network that isn’t restricted, has improved up-time, sufficient bandwidth and a reduction in network congestion.

Be wary of internet providers that run voice over their internet as their primary selling point. Global businesses should seek out carrier neutral providers that can support any connection and can also provide private point-to-point circuits.

Benefits of private point-to-point circuits

When deciding on a SIP trunk provider, it makes good sense to consider your specific telephony and communication requirements and choose a provider that has proven it can meet those particular requirements, rather than making you change to fit to their network capabilities.

For example, businesses that want to migrate from ISDN to SIP trunks should have the flexibility to use their SIP trunk provider’s existing network for their own private point-to-point circuits, whilst ensuring they receive the best possible quality of service.

A private point-to-point circuit gives reassurance to large global organizations, as they can be confident that their network remains secure and separate from the public internet. Therefore, the data that is transferred across that network remains inside the organizations firewall and under the security control of the IT department.

Having a centralized SIP trunk solution with private point-to-point circuits not only brings disparate phone systems together to free up different offices from different providers, but it also means that the IT departments in global organizations can stick to one IT policy, behind one firewall and have a single connection from its network to the network of its chosen SIP trunk provider. The implementation should be simple and should not complicate the organizations network design, making the UC specialist’s life easier with the added benefit of free internet back-up in the event of a disaster.

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