Trusted voice integration for contact center
Fast track voice connectivity with proven, secure solutions for industry leading contact center platforms.
Benefits
Unified integration
Connect you contact center with other communication systems, including Teams and Webex Calling, for a complete solution.
Speed
Preconfigured connections streamline deployment, simplifying and speeding up setup for leading contact center platforms.
Proven reliability
Trusted, ready-to-go solutions ensure peace of mind, consistent uptime, and reliable, dependable performance.
Secure & resilient
Built on our secure, cloud-based global voice network for maximum reliability.
Platform choice
Integrate seamlessly with leading contact center platforms for greater flexibility.
Flexible connectivity
Deployed via public internet with robust encryption protocols to ensure security.
Voice integration for industry leading contact centers
Preconfigured, proven connections to leading contact center platforms enable secure, reliable external calling through our resilient global voice network. With much of the setup already done, our solution simplifies deployment, accelerates voice connectivity, and reduces complexity. Trusted by businesses globally, we ensure dependable performance and a smooth transition to cloud contact centers.
Microsoft Dynamics 365 Contact Center
Using a flexible ‘bring your own carrier’ model via Microsoft Azure Direct Routing, we provide PSTN numbers for 50 countries and inbound-only numbers in 137, all supported by our secure cloud network. Our dedicated SBC as a service ensures smooth integration with existing PBXs, contact centers, or operator numbers for a comprehensive solution.
Webex Contact Center
Using our secure global voice network, we provide flexible PSTN connectivity to support both inbound and outbound calls. With preconfigured connections and integration capabilities, Pure IP ensures a smooth, efficient setup for Webex Contact Center, helping businesses streamline communication and deliver exceptional service.
Hear from our customers
Trusted by millions daily for voice connectivity.
I know that at any point I can pick up the phone and immediately get through to someone on Pure IP.
[Pure IP’s work] was done extremely well, to a very high standard and the delivery was excellent. Now we have the cloud service we need operating perfectly.
IT Director, 888 Holdings
Speak to an expert
Are you ready to get started?
Get in touch for practical advice from our voice experts. We’ll guide you through your options and shape a solution that fits your needs.
