Gain unmatched flexibility and control over your infrastructure with Pure IP's Direct Routing. Fully customizable and seamlessly integrated into your existing systems, all backed by our secure and reliable voice network for a robust, tailored communication solution.
Powering voice for millions daily
Proud to have a customer service NPS of 88 - double the industry average
Actively supporting users in over 80 countries, more than any other provider
Our Direct Routing solution securely connects you to the PSTN using Pure IP’s SIP trunks, creating a direct link to your Microsoft 365 environment. This allows seamless external calls through the familiar Teams interface - no physical hardware required. The entire back-end is powered by Pure IP, ensuring reliable global coverage in 137 countries with PSTN replacement in 50.
For businesses without in-house expertise, Pure IP offers Direct Routing as a Service, handling everything from deployment to ongoing management for a fully supported solution.
We work with your team to assess your network, design the solution, and seamlessly migrate your voice services to Microsoft Teams. After deployment, we provide 24/7 monitoring and ongoing management, giving you control through our online portal to manage usage and services.
We collaborate with your teams to audit and assess network readiness, mapping your voice environment and building user profiles to shape the ideal voice solution.
After designing and testing your solution, we configure your Microsoft 365 tenant and connect it to our Direct Routing SIP trunks. Once ready, we seamlessly migrate your services and users to Microsoft Teams.
Our 24/7 technical support monitors your services, and our Teams Managed Service offers ongoing management and development for Teams Voice services.
Use our online portal to monitor usage, manage voice services, and migrate users onto Teams voice services.
Pure IP Direct Routing offers flexibility, seamless integration with voice applications, global coverage, and cost-effective pricing. It ensures reliable connections, reduces costs and provides advanced monitoring tools for optimal performance.
Provides global reach and can be paired with managed SBC services, ensuring reliable voice services in the hardest to reach areas.
Gives you more control over your communications stack, offering full configurability and making it easier to match the features of traditional phone systems.
Seamlessly integrate Teams with contact centers, legacy systems, third-party platforms, and analogue devices.
With external carriers offering usage-based pricing, Direct Routing can be up to 60% more cost-effective than fixed-price bundles.
Gain access to advanced usage reports and monitoring tools, with region-specific invoicing and detailed breakdowns of voice services.
Geo-redundant infrastructure, intelligent call routing, and failover options ensure consistent voice connectivity even in the event of outages or network disruptions.
Trusted by millions daily for voice connectivity.
[Pure IP’s work] was done extremely well, to a very high standard and the delivery was excellent. Now we have the cloud service we need operating perfectly.
IT Director 888 Holdings Inc.
Pure IP has been at the forefront of Microsoft voice services for two decades. As a Solutions Partner for Modern Work (Enterprise) with an Advanced Specialism in Calling, we were among the first to join Operator Connect as an original launch partner. Our tailored voice solutions ensure smooth, reliable integration, maximizing the value of Microsoft Teams for our customers globally.
Get in touch for practical advice from our voice experts. We’ll guide you through your options and shape a solution that fits your needs.
