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Everything you need to know about Operator Connect

The perfect place to start if you want to learn more about Operator Connect for Microsoft Teams, how to use it, and whether it is right for your business.

Operator Connect Getting Started

Operator Connect vs Direct Routing & Calling Plans

How does Operator Connect compare to the other options that are available for adding external PSTN calling to Microsoft Teams? Get a detailed breakdown of the benefits of each option and find out which one is right for your organization in our free guide!

What is Operator Connect?

Operator Connect is the latest option for adding external calling to Microsoft Teams, so that your business can use Teams as your telephone system. It allows organizations to provision voice services from third parties like Pure IP, from directly within the Teams Admin Center.

The service uses the Microsoft Azure Peering Service (MAPS) to enable direct links between the carriers’ own network and the Microsoft data center through trusted cross-connects. This helps to ensure a high quality of service and reliability as your voice traffic travels between Microsoft’s network and the provider’s network.

Microsoft teams Operator Connect getting Started
Operator Connect getting started

What calling features are available?

Get an overview of the calling features that are available through Operator Connect.

What services come as standard?

Find out which services are included as standard, and which ones vary depending on the carrier you select.

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Operator Connect

How to start a migration to Operator Connect

Learn how to migrate your phone numbers and voice services, and what you should consider first.

How to manage your voice services

A step-by-step walkthrough detailing how you can add, remove, and manage your voice services.

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Microsoft’s partner in voice,
20 years and counting 

Pure IP has been at the forefront of Microsoft voice services for two decades. As a Solutions Partner for Modern Work (Enterprise) with an Advanced Specialism in Calling, we were among the first to join Operator Connect as an original launch partner. Our tailored voice solutions ensure smooth, reliable integration, maximizing the value of Microsoft Teams for our customers globally. 

Microsoft Solution Partner - Modern Work + Adv Calling Colour
Speak to an expert

Are you ready to get started? 

Get in touch for practical advice from our voice experts. We’ll guide you through your options and shape a solution that fits your needs.

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