Tailor your voice communications with specialized managed services designed to take the hassle out of your business telephony. Eliminate your on-premises hardware, keep your communications up to date, and benefit from world-leading support, whether you are on a journey to the cloud, trying to consolidate services, or expanding to new locations.
SIP Managed Service
SIP based voice delivered as a service using our own global voice network, providing seamless integration, speedy provisioning and 24/7 support
Direct Routing Managed Service
Direct Routing as a Service to support Microsoft Teams telephony. Incorporates integration to our global voice network and technical-led support
SBC Managed Service
The management of any on-premises SBC’s in your voice environment. Ideal for hybrid environments, phased migration projects and non-PSTN countries
Teams Voice Managed Service
A complete managed service to help you prepare, plan, design, deploy and continually support and develop your Microsoft Teams Voice Services
Deploy Voice Services with No Additional Infrastructure
Enhance your enterprise telephony environment with a range of intelligent features and add-on services, all delivered from the cloud.
Call and compliance recording
Fax to email services
IVR Queue management
Time of day routing
Embedded voice & WebRTC
Cloud Enablement Services
Focused specifically on migrating telephony to Microsoft Teams, our cloud enablement services are designed to effortlessly guide you through your journey to the cloud, eliminating complexities and delays. For maximum value, use in combination with Pure IP’s other Managed Services.
A suite of services designed to help you audit your current environment, define requirements, and assess readiness
Designing your ideal voice solution and planning your migration project
Services to support every step of your deployment, from configuring your tenant, to connecting your voice services and applications
Ongoing managed services to keep your cloud voice services running and support ongoing developments
Proactive Monitoring and 24/7 Support Included as Standard
All of our services are underpinned by our 24/7 technical support and network operations teams to ensure your services remain secure, available, and of a high quality. You also have access to your own Customer Portal, putting you in control of your Pure IP services.
Performance & security monitoring
Advanced, custom call quality and utilization reporting
Capacity and number management
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Read our blog to learn more about Pure IP’s solutions and voice communication services: